Huggy Wuggy Plush toys

Most of our products are made of cotton, so please pay attention to
those who are allergic to plush and cotton, please use them carefully

What are your shipping policies?

LECA SHOP understands that getting your items promptly is important to you, so we process your order swiftly. Please note that because we make every effort to ship your product as quickly as possible, once the shipping process begins, we cannot make any changes to your order.

TRACKING YOUR ORDER

You can click here: TRACK ORDER to query your package transportation track (copy your tracking number first) Once your order leaves our warehouse, a tracking number will be emailed to you. Tracking numbers take one business day to activate.

ABOUT FREE SHIPPING

Items over $30 ship free, via Standard Shipping, to locations within the contiguous United States. 

FLAT-RATE SHIPPING

Orders under US$30 can be shipped via Standard Shipping for only US$4.99.

SHIPPING TIME

All orders are shipped within 24 to 48 hours of you placing the order using dedicated channels，DHL eCommerce or USPS depending on your location and fastest available service and the shipping method chosen. The typical delivery time frame is between 7 to 14 days（Natural days, including weekends） however, you may receive your items much earlier. All orders are shipped with the tracking number so you can track them every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.

If more than 20 days have passed and you didn't receive your ordered products please email us at LECATECH8@gmail.com.

EXPEDITED SHIPPING

Expedited shipping is available at an additional charge and is non-refundable on returns, Shipping fee: $30.
The parcel will be delivered within 3 Business Days (Excluding weekends and processing time). No weekend delivery.
Rates can be found in step 3 (Shipping Options) of the checkout process.

BACKORDERED ITEMS

If an item is out of stock you will be contacted as soon as possible. You have the option of holding the shipment of your entire order until the back ordered item is in stock, splitting the shipment and having all the in-stock items sent immediately, choosing a replacement item, or canceling the back ordered item. The payment for the full amount of your order will be processed when the first item ships.

LOST OR DAMAGED PACKAGES

If your package arrives damaged or missing any items from your order, please contact us immediately via email: LECATECH8@gmail.com. We will take care of the problem as soon as possible. Please be sure to save your box and all packing materials in case an inspection or pickup is needed. 

 

SHIPPING FAQs

Do you offer in-home delivery?

All freight deliveries are made curbside. Items cannot be unloaded and placed on driveways, sidewalks, porches, or in the home.

Can I place an order for pickup? 

Due to the safety concerns regarding COVID-19, we are not currently offering pickup at our warehouses.

Note:

This policy applies to the United States.

About taxes and fees: Our product and shipping include taxes and customs duties, so feel free to buy

Notice: All our products are measured manually, so please understand that there will be an error of 1-2in.

All of the products are noted the detailed sizes in
the description, pls notice that some of stuffed toys have several
sizes, so please check what size you want before placing your order.

Notice: All our products are measured manually, so please understand that there will be an error of 1-2in.

Recommended to wash the reverse side gently in cold water, hang it to
dry, and wash with color separation to avoid staining other clothes.